if you have any questions about an item, please email to artperiod@aol.com and include the item number
- your questions will be answered in less than 12 hours, most of the time and on auction days immediately.- once you did win an item, you will get notified by Artperiod immediately. This Info Email includes short and easy instructions how to proceed with your purchase. Your reply to this email is expected within 3 days of auction end. - Additional items will be added to your account automatically for combined billing and shipping. - PAYMENT TERMS: Payments are expected within 7 days of auction end with a grace period of 3 days for mailed checks and for overseas customers. Established volume accounts are due upon receipt of invoice. - We accept most current online & offline forms of payment: PayPal, Visa & Mastercard by phone, fax or email (no American Express or Discover except through PayPal), Checks, Cashiers Checks and Moneyorders, also through BidPay.com. Personal checks of over US$ 250 from new customers are held until cleared. - SHIPPING POLICIES: We use insured USPS (Priority Mail & Express Mail) and Fedex Express or Fedex Ground only.
We are famous for our excellent packing and very quick turnarounds. All items are shipped within 24 hours of payment clearance.
We only charge actual carrier's shipping and insurance costs, no handling or packing fees (although our expenses for fine packing materials are substantial).
Insurance Coverage is provided by Parcel Insurance Plan , which allows us to fully insure your valuable Antiques.
PLEASE NOTE: All shipments have to be fully insured at carrier's cost. You may calculate actual shipping & insurance costs for each item with the Shipping Calculator at the lower right of each item page or online at USPS WEBSITE , using the packed shipping weight in the item description and origin ZIP Code FL 34135.
We also provide Delivery Confirmation with full Online Tracking Feature on all USPS shipments, but at no cost to you. - We do carry a 3-day notice return policy on all items, meaning that we ask you to give us NOTICE WITHIN 3 DAYS after RECEIPT of the item(s) about your intention to return or any other problems or concerns. Refund of the purchase price is issued promptly when we receive the item(s) in good order. NOTE: Shipping and Insurance Costs are not refundable. - Feedback: You will receive a positive feedback comment on ebay once the transaction(s) have been completed sucessfully. As our success is based on the feedback we get from our customers, we thank you in advance for your positive feedback when you receive your items in good order. - last but not least: WE LOVE WHAT WE SELL AND WHAT WE DO AND WE WANT YOU TO HAVE THE BEST POSSIBLE EXPERIENCE with your bidding and purchases at Artperiod on Ebay ! Our primary goal is complete customer satisfaction, so we do maintain and expect honest and responsive communications, and we will attend and correct any problems, mishaps or mistakes promptly and to the best of our abilities.
PLEASE READ & OBSERVE ARTPERIOD's AUCTION TERMS:* NOTE: IF YOU HAVE NO EBAY (0) FEEDBACKS YET please contact us by email (artperiod@aol.com) to register BEFORE you bid, OR (USA only) get the ID Verify icon  , obtainable at the eBay ID Verify page. If you do not observe this requirement your bids will be cancelled. We will also cancel all bids entered by bidders with recent negative feedbacks or with an uncommon number of bid retractions. If you must retract your bid, please contact us first to avoid exclusion from our auctions. **we reserve the right to void "featured category" auctions if they have been impaired by ebay system outages. Any featured auction that cannot be accessed to place bids throughout the last 60 minutes before ending time will be void. Such auctions will be listed again for 5 days with unchanged descriptions and terms. ** We will reject any requests to end auctions early in order to sell a listed item directly, therefore please do not ask. ***All purchases have to be paid in full before shipping. All payments are due within 7 days of auction end. All foreign deliveries will be fully declared on customs forms. Insurance on all deliveries is mandatory, no exceptions. If you return an item for other reasons than significant errors in the description or shipping damage, you will be liable for incurred ebay auction fees and ebay listing fees. Shipping costs are not refundable. **** We do post adequate feedback for all transactions and will follow up on all Non-Paying Bidders as required by ebay's "Non-paying bidder program" These terms are set to protect our business, however your complete satisfaction with our items and services shall and will prevail. |
